Payment
Overseas payment simply requires an irrevocable Letter of Credit and a T/T (bank wire transfer) to our bank account. For T/T payments, a 30% down payment was be request to start the order, and the balance of 70% must be made payable to Art 98 one week before the shipment arrives, then we will send you the bill of lading and documents required to you when the balance available. However, orders less than $3000 must be made in full to avoid the extra expenses at the bank operation. If for any reason you prefer to not authorize a T/T transaction, please contact us to negotiate other acceptable methods of payment.

Shipment and Delivery
All orders we will provide an estimated shipment date, when we have the order detail from you.
We offer reputable delivery services worldwide.
Our sample product package is sent with a tracking number by way of a worldwide express shipping company and will arrive between 3 to 7 business days. if orders send by air it take 3 to 7 days. For the orders shipment by sea it will take 7 to 40 days, we will provide an estimated ship time when we got the detail of your delivery port.

Yes, the Environmental protectionare are our standard, We are make the most of renewable resources for our products, the stretcher bars was are use the Fir wooden. it was fast-growing trees.

for our inkjet canvas products was also are use eco-friendly material, we have requested test our products by SGS, To determine the CADMIUM, LEAD, MERCURY, HEXAVALENT CHROMIUM, PBBS(POLYBROMINATED BIPHENYLS)& PBDES(POLYBROMINATED DIPHENYLETHERS) CONTENT, here is the test report you can downloading and review

Frequently Asked Questions (FAQs):

How to assemble a canvas frame and stretch a canvas?
please knock hear to learn more http://www.art98.com/stretcherBars/stretcher-frame/learn how to.htm

How can I calculate the shipping charges?
There are two options for international wholesale importation. Shipment via air is fast and convenient, although it is typically more expensive. Shipment via sea is more economic, but the duration of time that it takes to arrive at your home entry port is much longer. Ocean freight take 15 to 35 days, depending on the destination port and its proximity to China. Keep in mind that the most economic shipment costs are for orders over one cubic meter that are shipped via sea, as ocean freight charges are the same under one cubic meter. Ocean shipping rates are $40 per cubic meter( The charge will change for different time, and it also depend on the destination port, For example, Los Angeles port are $40, New York port is $55), plus an $100 handling fee paid to the shipping company here in China.
Some sample shipping costs:

Destination:  Los Angeles  --   m3
Los Angeles 0.02 m3 , the charge of shipment was $40+$100, TOTAL: $140
Los Angeles 1.0 m3,   the charge of shipment was $40+$100, TOTAL: $140
Los Angeles 10.0m3,   the charge of shipment was ($40*10) +$100. TOTAL: $500

(You can easily calculate the volume of your order by referring to the figures listed for each box in our price lists)

How are the products packaged?
Stretcher bars are packed with 20 to 70 strips in a cardboard carton.
Stretched canvases come with individually shrink wrapped protection, be packed with four protected corners in suitable quantity in a carton. 
The art canvas, inkjet canvas come with individually transparent film protection, and have covering on both sides packed per roll in a carton. 

How much is the minimum order?
We setup minimum order in stretcher bars and canvas, but for the first time purchase allow aptly reduce the minimum order. We encourage our customers to reap the monetary benefits of high-volume shipping.

I want to order a 20' container. How much will shipping cost, and how many pieces will fit?

A 20' container is 28 m3. A box of STF20" basic stretcher bars is 0.022m3 for 50 pieces, so you can fit 28/0.022=1272 boxes total. In other words, you can fit 1272x50=63600 pieces total in one 20' container. If the order ships to Los Angeles, USA, the cost of shipping is roughly $1500, meaning that each piece would cost you only about $0.023 per bar. we have setting the order form, there you will be easy to know your order volume to fit 28 cube meter, or 40' container. you can find the order form here